FAQ

10:46' SA - Thứ tư, 13/07/2016

1 Q: How do I know your quality.

A: High solution detailed photos and free sample will be able to verify our quality.

2 Q: I'm a home owner and I need small quantity, what do I do?

A: Pls check with our sales team if it's in stock or if we have distributor locally.

3 Q: Can I get a door to door service? or can I get the tiles delivered to my door?

A: Yes, we offer delivery to your door service, which makes your work easy.

4 Q: Can I get a sample first? And how does it charge?

A: Yes, free sample is available with freight collect or prepaid.

5 Q: What if the tiles are broken during transition?

A: All our products are insuranced, our after sales will sort our the reasons and will sure you'll be properly compensated.

6 Q: What's the benefit for long term importers or distributors?

A: For those regular customers, we offer incredible discount, sample free shipping, free sample for custom design, custom packaging and QC as per custom requirements.

7 Q: Can you make products from our designs?

A: Yes, we do OEM and OBM

8 Q: How do I make payment?

A: We received paypal western union and directly bank transfer to our company account. If above are all unavailable, we will issue you a paypal invoice and you simply pay by credit card.

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